Product Description Soft Grip Healthy Ceramic Nonstick 16 Piece Kitchen Cookware Pots And Frying Sauce Pans Set, Pfas-Free, Dishwasher Safe, Black And Cream Set Includes: 4” Mini Frying Pan, 7” And 9.5” Frying Pans, 1Qt And 2Qt Saucepans With Lids, 5Qt Stock Pot With Lid, 2.5Qt Sauté Pan With Lid, 7” Stainless Steel Steamer, And 4 Kitchen Utensils Healthy Ceramic Nonstick: Our Healthy And Easy-To-Clean Ceramic Nonstick Coating Is Derived From Sand And Delivers Effortless Release With Quick Cleanup Toxin-Free: Our Coating Is Free Of Pfas, Pfoa, Lead, And Cadmium So You Can Make Every Meal Healthier Stay-Cool Handles: Soft Grip Bakelite Handles Are Designed To Stay Cool On The Stovetop For Maximum Comfort Wobble-Free Bases: Each Frypan Is Reinforced With A Wobble-Free Base For Extra Strength And Even Heating About Us We are a reputable seller with many years of experience selling on eBay. Our goal is to provide high-quality products and excellent customer service. Payment 1.We accept PayPal only. 2.All major credit cards are accepted through secure payment processor PayPal. 3.Payment must be received within 7 business days of auction closing. 4.We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay. Feedback will be left automatically after we receive your feedback. Please contact us before leaving a Negative feedback or Neutral feedback. We would try our best to help you solving any problem. Shipping Items will be shipped within 1-3 business days when we received payment. (Orders are not processed on weekends & holidays) Tracking information will be sent once item is shipped. Delivery time depends on destination and other factors Item is shipped to ebay address. Leaving correct address can minimize delay. For international shipping and shipping to Guam, Hawaii and Alaska, Please contact us before placing the order. International buyers please note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties. Local pick-up is unavailable at the moment. Returns For any issues with Defects, Return, Item Exchange request, please contact us first and send us a message first before opening any type of case or request. We devote ourselves making EVERY CUSTOMER in 100% Satisfactory and resolve any problem. We highly value and appreciate your business. Thank you. No returns will be accepted without an RMA number. Please contact us for the RMA number. Return is acceptable within 30 days of delivery. Return for replacement or money back is optional. Returned items must be in the brand new, unaltered and resalable condition. Seller is not responsible for any labor cost, expense in a dealer store, or damage due to wrong installation. Contact Us We reply any email messages within 1 business / working days(off-duty at weekend). If you do not get a response from us, then please check your junk or spam mailbox. Our Business hours: Mon-Fri 9:00-18:00, UTC/GMT +8 hour s . Please contact us either by clicking "contact seller" in the "purchase history" section or simply click "ask a question" at the bottom of this page. If you are unsatisfied with our item or service, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner. To provide you with better service, please provide the following information in your email: Your ebay ID Order problem, order number For product questions, the eBay article number, the product URL or the product SKU Unfortunately, the eBay guidelines do not allow us to provide a phone number. But if you'd rather call please send us an email.